But I thought I’d play along to see what happened. I had to trust the root CA, and its intermediate CA, (what’s being called a Chain Cert below). Note: For someone who works with certificates, this makes no sense, (as I got to the portal without an error).
So I downloaded the two certificates it said I was missing. Head over to and put your Citrix URL in and check it, I found this. You have chosen not to trust the issuer of the servers security certificate. They had a publicly signed wildcard certificate, but this user was still having problems.Īfter I heard a few “tell him to stop using a mac” comments, I said, “I’m using a MacBook here, would you like me to test it?” The URL opened fine in Safari, and the certificate looked good (all green), I was prompted to install the Citrix receiver, and was presented with a session to open, when I did so, I got this After a colleague deployed Citrix for a customer the other day, they complained that they had a mac user that was getting certificate errors.